Personal data is all kinds of information directly or indirectly identifying a person; name, address, phone number, email and log data eg IP addresss.
When you purchase an item from us, as part of this process we may need to collect personal information from you, such as address, email and telephone number. Your information is stored securely on our web server, our own back up copy and on paper.
You have a staturory right to see a copy of the information we hold about you.
You contact us at your discretion and provide any personal information at your own risk. Every effort has been made to ensure your information is safe and secure. This includes subscribing to receive emails regarding product information, upcoming workshops and competitions. When you provide personal information to complete a transaction, verify your credit card, book a workshop, place an order, arrange for a delivery, you consent to our collection of said information and we use it for that specific reason only. Payment transaction processors; our card reader supplier (iZettle) and PayPal have their own conditions and privacy policies in respect of information we are required to provide to them for your purchase of related transactions. We do NOT store your credit card details
In general, the third-party providers used by us for payment and courier services will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Communications, engagement and actions taken through external social media platforms that our website uses are at your discretion. Conditions and privacy policies are held with each social media platform.
If we ask you for your personal information for marketing we will ask you directly for your consent.
If you would like to: access, correct, amend or delete any personal information we have about you, opt-out, register a complaint or want more information you can do this any time by contacting us by email - ; by telephone - 09796255892; or by mail to Hestia Home, Triangle Farm, Thorncliffe, Leek, Staffordshire ST13 8UW.
We do NOT pass your information on to any third parties. We will only disclose your personal information if we are required to do so by law.